b3999 Terms & Conditions

1 General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the b3999 platform and its users ("you" or "member"). b3999 is an online betting and casino platform that provides cricket betting, slot games, and live casino services for users in Bangladesh.

By using the b3999 platform, you agree to comply with these Terms as well as our Privacy Policy and Responsible Gaming Policy. These Terms may be updated at any time, and continued use of the platform after any changes constitutes acceptance of the new terms.

2 Eligibility & Account Registration

2.1 Age Requirement

To open an account or use the services at b3999, you must be at least 21 years of age. Use of this platform by minors is strictly prohibited. b3999 may request valid identification documents at any time for age verification purposes. Providing a false age will result in immediate account closure and funds may be forfeited.

2.2 One Account Policy

Each individual may open only one account. If a single person creates multiple accounts, it will be treated as bonus abuse and all associated accounts will be closed.

2.3 Accuracy of Information

You are required to provide accurate, complete, and up-to-date information at the time of registration. Providing false information may result in account suspension or closure. If your details change, you must notify b3999 support immediately.

2.4 Service Availability

b3999 reserves the right to refuse account registration to individuals residing in regions or circumstances where online gaming is legally prohibited. It is the user's own responsibility to ensure that the service is available to them.

3 Account Security & Responsibility

It is your responsibility to keep your account username and password completely confidential. You are personally responsible for all activities carried out through your account.

• Do not share your login credentials with anyone.
• Always log out after using a public or shared computer.
• If you suspect unauthorized access to your account, contact [email protected] immediately.
• Use a strong password and change it regularly.
• Do not place bets on behalf of others or using their funds.

b3999 will not be liable for any loss resulting from unauthorized account access, unless such an incident is directly caused by b3999's own negligence.

4 Financial Transactions — Deposits & Withdrawals

4.1 Deposit Rules

To deposit funds at b3999, we accept bKash, Nagad, and Rocket. The minimum deposit amount is ৳300. Deposited funds are generally credited to the account instantly. You must use a payment method registered in your own name for all deposits.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Before submitting a withdrawal request, ensure your account has sufficient balance and that any applicable wagering requirements have been met.

4.3 Verification Process

b3999 complies with Anti-Money Laundering (AML) policies. Identity verification may be required before processing a withdrawal. You may be asked to submit a national identity card or equivalent document for verification. This process is conducted for the security of all members.

4.4 Third-Party Payments

Using third-party accounts or funds for deposits or withdrawals is strictly prohibited. Violation of this rule will result in immediate account suspension and funds may be withheld.

5 Bonuses & Promotions

5.1 Welcome Bonus

New members at b3999 will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example: if you deposit ৳1,000, you will receive a ৳1,500 bonus and your total balance will be ৳2,500. If you deposit ৳22,000, you will receive the maximum bonus of ৳15,000 and your total balance will be ৳37,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 10x and applies only to the bonus amount — not to the deposit and bonus combined. Example: if you receive a ৳1,500 bonus, you must complete a total of ৳15,000 (1,500 × 10) in wagers before making a withdrawal.

5.3 General Bonus Terms

• Each bonus offer has its own validity period and will be cancelled if not used within the specified time.
• Another bonus cannot be activated while one is already active.
• Wagering requirements must be met before winnings earned from a bonus can be withdrawn.
• b3999 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is suspected, b3999 may cancel the bonus and any associated winnings.

5.4 VIP Program

b3999's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback ranges from 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and up to 1.5% at Diamond. Your tier advances based on your activity and loyalty.

6 Betting & Gaming Rules

6.1 General Betting Rules

Once a bet is confirmed at b3999, it is considered final. b3999 reserves the right to void bets placed due to technical errors or incorrect information. b3999's decision is final in determining the outcome of all bets.

6.2 Sports Betting

Betting is available on various sports including cricket, football, and kabaddi. If an event is cancelled or unresolved, the related bet will be voided and the original stake will be refunded. In the case of live betting, if the internet connection is lost, the bet will remain valid at the position it was in at that time.

6.3 Casino Games

All casino games are powered by certified Random Number Generators (RNG), which ensure fair play. Game outcomes are entirely unbiased and not predetermined. If a game is interrupted due to a technical error, b3999 may cancel the relevant round and refund the original stake.

7 Prohibited Activities

The following activities are strictly prohibited on b3999 and may result in account closure and legal action if violated:

• Using the platform for money laundering or illegal financial transactions.
• Using bots, automated software, or hacking tools to gain an unfair advantage.
• Exploiting system vulnerabilities or bugs to generate excess winnings.
• Opening multiple accounts to abuse bonuses.
• Colluding with other members to manipulate outcomes.
• Creating an account using a false identity or incorrect information.
• Using third-party payment methods.
• Making false claims of being a representative of b3999.

8 Privacy & Data Protection

b3999 places the highest priority on protecting your personal information. All data is secured using SSL encryption technology. To learn more about how we collect, use, and store your information, please read our Privacy Policy.

• Your information is never sold to third parties.
• Information is used only for the purpose of providing services and ensuring security.
• Information may be shared with authorities where required by legal obligations.

9 Responsible Gaming

b3999 is deeply committed to responsible gaming. Gambling should be for entertainment purposes only and should never be used as a solution to financial problems. We provide the following protective measures:

• Deposit Limits: The ability to set your own deposit limits.
• Self-Exclusion: The option to suspend your own account for a specified period.
• Reality Check: Regular time notifications during gaming sessions.

To learn more about responsible gaming, visit our Responsible Gaming page. If you feel that gambling is getting out of your control, please contact our support team immediately.

10 Account Closure & Suspension

10.1 Closure at User's Request

You may close your account at any time by emailing [email protected]. Any pending withdrawals will be completed before the account is closed, and any unused bonuses will be cancelled.

10.2 Closure or Suspension by b3999

b3999 may suspend or close an account for any of the following reasons:

• Violation of any provision of the Terms.
• Fraudulent activity or suspicious transactions.
• Providing false information or failure to complete identity verification.
• Extended period of inactivity.
• Legal or regulatory requirements.

In cases of serious violations, the account may be closed without prior notice and funds may be forfeited.

11 Limitation of Liability

b3999 will not be held liable for the following:

• Losses caused by technical errors, server outages, or internet connectivity issues.
• Issues arising from third-party services (payment gateways, internet service providers).
• Losses caused by the user's own negligence or deliberate actions.
• Service interruptions due to circumstances beyond our control (Force Majeure).
• Any financial loss resulting from participation in gambling.

In any case, the maximum amount for which b3999 may be held liable will always be limited to the value of the transaction in question.

12 Dispute Resolution

If you have a complaint or dispute, please first notify us in writing at [email protected]. Our support team is available 24/7 and provides assistance in both Bengali and English.

Dispute resolution process:

• Step 1: Contact support directly via live chat or email.
• Step Two: If the support team is unable to resolve the issue, the matter will be escalated to our management team as a formal complaint.
• Step Three: Resolution through neutral mediation if needed, with the consent of both parties.

Any dispute claims must be submitted within 30 days of the date of the incident. Claims made after the specified period may not be considered.

13 Terms & Conditions Changes

b3999 reserves the right to modify these terms and conditions at any time. For significant changes, a notice will be sent to the registered email address or an announcement will be posted on the site. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions. Therefore, it is recommended to visit this page regularly.

14 Contact

If you have any questions or uncertainties regarding these terms and conditions, please contact us:

• 24/7 Live Chat Support — available from any page on the site
• Email: [email protected]
• Service is provided in both Bengali and English

Our support team is ready to be by your side seven days a week, twenty-four hours a day.